My partner and I applied for the visa a week before our flight. The website said we would get it in 5 days. We turned up to the airport thinking our visa would be valid. It is still processing and we didn't get any updates. Had to fork out 300 aus each to get a new one. Terrible experience and very stressful.
Tip for consumers: Do not use it.
Products used: No we did not. We are seeking a refund.