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Jason D.

Contributor Level

Total Points
82

1 Review by Jason

  • The Knot

3/1/23
Verified purchase

In a 1 year period, I spoke to 17... YES 17!... different employees assigned to my account. They clearly can't keep employees and have a huge turnover rate. Each new person has NO IDEA what the last person did. I have owned businesses for a decade now, and this was BY FAR the most unorganized and untrained company and employees I have ever dealt with. Even them offering FREE months, I still left! Terrible!

Tip for consumers:
I do NOT recommend anyone using it!

Service
Value
Returns
Quality
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Lauren S. – The Knot Rep

Hi Jason, thank you for leaving a review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. Your feedback helps us do better. We'd like to learn more about your specific situation and make things right. Please contact support@weddingpro.com or send us a private message so that we can contact you.

Jason Has Earned 2 Votes

Jason D.'s review of The Knot earned 2 Very Helpful votes

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