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Jay L.

Contributor Level

Total Points
100

1 Review by Jay

  • Asurion

3/28/23

Absolutely the biggest liers. All money, service, and communication. They are both a nightmare. Their customer service thats non American are the kindest people, without them. And them owing me 800, amd 280 I would have walked the first day. Their terrible.

Tip for consumers:
Go to Verizon they use Verizon anyway. Metro is great value.

Products used:
Galaxy s22 ultra . But it's xfinity and asurion that's the issue. That picture is one of 100s of calls to get my refund. It's crazy

Service
Value
Shipping
Returns
Quality
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Rue L. – Asurion Rep

Good morning Jay, I am sorry to hear about your recent claim experience with us and completely understand your frustrations. We do appreciate your patience and are happy to help. If you find you do need any additional assistance, feel free to let us know. You are able to reach out to us directly.

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