J F.

Bad Customer Service - Avoid them like they avoid you when you try to contact them for something that has gone wrong. I ordered a pair of pants from them last week. The item description on the website said the inseam was 33 inches. The pants that I received had an inseam of 28 inches. I emailed them pointing out this error, send screenshots of the item description and a very detailed photo of the tape measure only showing a 28 inch inseam. They haven't responded to date. I tried to send another email and it came back undeliverable (as though they have blocked me from contacting them). My order number is now unsearchable on their site, and worse of all... they have now removed the inseam measurement from the product description page. This is next level deceptive from a "reputable" brand. This is my first and LAST order I will ever place with this company.