Jody W.

Very disappointed in the three dresses I ordered for the try before you buy. The dark red one came ripped in the back, had frayed strings and was missing the clasp on the back of the neck to close the dress. The navy dress was missing the clasp on the back of the neck as well. I couldn't even try on the black dress because it wreaked with stale cigarette smoke. How can you expect customers to purchase these dresses when they come in this condition. Very disappointing and it was a waste of $30.

On February 28,2022, I purchased a certified pre-owned 2018 Ford Explorer from a dealership. It came with a weathertech sunroof wind deflector and four side window deflectors. Last week, I driving at a relatively low rate of speed (25-30 mph) and the sunroof window deflector flew off without warning and landed on my head. Thank God I wasn't going any faster, wasn't on a crowded street, and didn't lose control of my truck. If that's not bad enough, I was driving on the garden state parking Friday night around 10pm going approximately 65 mph when there was suddenly a loud bang on the passenger side of my truck. I pulled over once it was safe scared that I was either hit or ran over something only to find the passenger rear window deflector broke off my window. The window defector did a nice job on my rear passenger door and rear quarter panel. I am hoping the scratches will be able to be buffed out. Once again, I am grateful I didn't lose control of the vehicle after getting startled by the sound of it hitting my truck. This is the first time I have ever owned anything weathertech related but I truly question the safety of their products. For the money thisr company charges for their products, they should consider putting some of that profit into safety compliance or else someone is going to wind up dead. Sent Customer Service an email for them to play the blame game. I emailed Weathertech yesterday and the basic response "Whenever a product comes off like that, it is usually not installed correctly or are not meant for that vehicle." which personally I think it's a crock of "sh*t". The representative then stated "If you did want to keep them on, I would advise going to the dealership you bought the vehicle from and having them verify if they are installed correctly." Interestingly enough I wrote two reviews on their website (one for the sunroof and the other for the window) and what a surprise the reviews were never posted to their page. There's only five star reviews.

Placed an order for two pairs of boots on 11/30/2021. Received one pair December 7th and other pair was to arrive on December 8th. December 10th still no boots and the tracking info isn't updated. Call customer and there's a problem with the distribution center so they didn't go out right away. Despite the delay, they chose to send the package with a 14 day delivery. When I asked if they could expedite it to receive them earlier than 14 days especially since the package is already delayed I was told it's Christmas and what do I expect? There are delays this time of year. Customer Service representative was rude and condescending. First time shopping there and will definitely be the last!