John S.

I will in the future no better than any purchases from the subpar retailer scraping the bottom of the barrel for a discount retailer well gilt is a low as you can get. Reminder with that you can expect no service no quality and little to no satisfaction but they will offer a bucket full of bs and headaches and plenty of work for you trying to do the contortions needed to get them to give you refund. Remember you get what you pay for. Gilt has a lot of reasons why there might be an issue but none for resolving it and as Jen the customer supervisor told me in no uncertain terms "you're on your own". And with a patronizing, condescending tone, ask if there was anything else she could assist me with. Lesson learned I know next time next use Gilt.con

I have tried 6 orders with Kroger to get my deliveries and each and every time I have had unacceptable number of missing items and have even paid the boast membership price and still no better service. I contacted customer service a few times and each time I was told it's not real time inventory but my orders are real time planing of my meals and each time my planing is forced to work over time correcting an issue with where I'm making my purchases from and paying them to inconvenience and make more work for me. Sadly I see Kroger delivery wasn't probably ready to provide a service it is charging people for and not delivering trust is a hard thing to re earn after it lost

I made a purchase and had to change it and re purchase the same items over again this left money in my account being held 14 days past the purchase for the same order twice and was not able to gain access to the funds at all until the 14 ASOS did nothing to assist me in resolving this issue. I will not ever make another purchase from them it was over a 250.00 purchase so having my find tied up unavailable to me for 14 was beyond an inconvenience. Moving forward in the future I'll purchase from a company with better customer service that will work with me to resolve any such issues in the future