First, I absolutely love my dress! First thing someone said was "you look like a fairy" and I felt like a 10 year old again jumping up and down saying "that's the whole point!" I'm in love with it, and will be getting one in every color! (F is for fairies) 2nd I paid for express shipping for 2 day delivery and since it was past that lovely symone helped me every step of the way to get the express shipping fee back. 100% will recommend to everyone