As one of the lucky ones, I got a full refund. Looks like that doesn't happen too often, if at all. No one can figure out what's going on, excuses like computer changing over from old system, problems with suppliers (from the bankruptcy issues that no one wants to be their suppliers?), problems with deliver dates, and no one calls back from customer service. Multiple phone calls over 6 weeks and the order was cancelled and money was refunded without explanation.
I learned they went into bankruptcy and deleted all customer credits and I know I had a credit from years ago on the account that they told me I had then later denied.
Can't trust them. If there was a "0" star rating, they would have to work hard to earn it.