Ken S.

They automatically sign you up for it monthly and you have no other option, which usually is not a big deal so you go through with it but that's when you find out there's no easy way to cancel. They keep your card number you cannot remove it it's there forever. You can't easily click cancel anywhere they make you email them manually and the only responses you get back are about upselling or finding some sort of compromise to keep you paying. They ignore your requests to cancel over and over and just come up with other ideas to get you to not cancel. After a while i was able to get on the phone with them and after repeatedly saying no please just cancel they finally did it - but i hate that they still have my card info that i can't delete. AVOIDDDDDD.

If they weren't so scummy about payments and trying to keep you involuntarily paying it would have been a great company.