I used the People Claim service when a tenant skipped out on rent and utilities/internet and left the state, making it impossible to pursue him in court. Even if I had been able to go through small claims (which would have been too costly), I doubt it would have been as effective as People Claim. It took time, but he paid the full amount he owed plus interest ($3,400). Nothing less than bringing my case, and his name, under public scrutiny would have worked. I can't say enough good things about People Claims professionalism, responsively, empathy and ultimate effectiveness. It renewed my faith that the web can be a force for good.
Thank you so much, Kerry--we're thrilled that you got a fair resolution in the end! It took longer than we'd have liked, but you were unfailingly lovely whenever you emailed with questions. Sometimes OUR faith in struggling to provide a free or low-cost alternative gets battered, but people like you remind us of why we stick with it!