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I had 2 VHS tapes converted and the entire process from delays in sending my iMemories box to me (which I later learned you really don't need) to me downloading the conversions was almost 5 months! Even after I rec'd the shipping box, I had second thoughts about even sending my tapes in. I wish I would have listened to myself and not wasted another $16 for really poor quality VHS to digital conversions. My take-away is to try another service first.
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If you just want to convert VHS to DVDs, this is too lengthy a process and expensive.
Hi Kevin, We understand the frustration in shipping time to Hawaii being longer than average transit times, and we have issued a refund for the SafeShip Kit. Our processing times are some of the fastest in the industry, we completed processing your order within our standard 3 week time frame. The kit was shipped out 1/11/24, it arrived on 1/15/24, and the order was purchased on 1/19/24 with processing completed on 2/2/24. IMemories process can help with quality issues like tracking and jumpiness, but we cannot make color corrections to tapes or add light where it does not exist. If we can help with any further details, or be of any assistance please do not hesitate to reach out at 1(800)845-7986.