I ordered the books on 29 October to UAE. They did not provided any tracking number or proof. So called customer support Rachel is giving different and wrong information every time. She said that my package was handed to DHL express without a tracking number but she can't contact them. She insist me to close my dispute of refund on PayPal. They are scammers, my kid will be without his favourite books on Christmas. Kindly avoid them and share more on social media, it will help the people not to waste their money.