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Kim W.

Contributor Level

Total Points
162

2 Reviews by Kim

  • Restaurant.com

7/8/23
Verified purchase

A good idea but poorly executed. Customer service is severely lacking - don't think you can talk to anyone and it takes weeks or months for a reply.
I purchased restaurant vouchers for vacation and the restaurant was closed. I've notified restaurant.com on 4-6 occasions and the restaurant is still showing as an option (permanently closed). But I get to exchange my voucher... I won't make this mistake again. So much for their concern to make the experience good for us clients.

Tip for consumers:
A good idea but poorly executed. Customer service is severely lacking - don't think you can talk to anyone and it takes weeks or months for a reply.
I purchased restaurant vouchers for vacation and the restaurant was closed. I've notified restaurant.com on 4-6 occasions and the restaurant is still showing as an option (permanently closed). But I get to exchange my voucher.... I won't make this mistake again. So much for their concern to make the experience good for us clients.

Products used:
restaurant coupons

Service
Value
Shipping
Returns
Quality
  • ReserveBar

12/9/21
Verified site experience

Kim Has Earned 2 Votes

Kim W.'s review of Restaurant.com earned 2 Very Helpful votes

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