They know that their verification process seems impossible yes they require you to deposit before the verification. And if you cant verify, you cant withdraw your money back but they still allow deposit. Thought i was moving from skrill for better service and i just realize they are the same company. If your app doesn't allow me to login so I can do the verification, then how came you require me to verify with the app. Users should be aware of these scammers. They are not here to make secure online transactions, they are here to steel and just covering that with fake security reasons to block your account when your money is with them and the worst part is that yo cant even contact their support.