My order (flowers) did not reach the venue according to my specified date. I requested the customer care repeatedly, but the order didn't reach even the next day. Then I told the customer care to cancel the delivery and refund the money because there was no point in sending the flowers when the occasion is over. They didn't cancel and send the flowers after 2-3 days of actual delivery date. Moreover, the delivered flowers were entirely different from the ones that I had ordered. They were of low quality.
I had very bad experience and I'm highly unsatisfied by their service.