I purchased a blue sapphire ring for $40. I finally got it. The ring is too large, but it's not even metal. I tried a magnet. It's like a plastic ring in a Cracker Jack Box. I sent an email stating I wanted to return it. They contacted me the very next day wanting to know why Now they ignore all my emails. I also contacted AMAZON because they started selling their products. PLEASE SAVE YOUR MONEY.
Dear Linda,
Thank you for your important feedback.
Zaful offers a 30 day warranty to return the products to us for a refund or exchange.
To know more about it, please review our warranty and return policy on our website: http://www.zaful.com/returns/.
Your case has been taken cared of by our support team. Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
We apologize for the inconvenience this issue has caused.
Best Regards
Zaful Customer Service