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I have ordered several items from DhGate. Everything ordered is garbage & take months to get here if they get delivered at all. When you request a refund for the garbage items, you are offered a $2 coupon off your next order. DHgate stands by the sellers so they are allowed to pretty much get away with anything. Don't buy from this company.
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Hello Lisa K,
I'm sorry to hear that you are not satisfied with the items you received. Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.
You can also contact our customer service directly with more details like the order number, or your account information through this link:
https://www.dhgate.com/helpbuyer/helpcenter.html#pu1812_helptop-contactUs
Regards,
Mich
Customer Service