Lorraine F.

I have been shopping at HL for years, long before Nordstrom Rack bought it. I love it. Recently, they changed a website feature. It used to be that if you were browsing a paritcular page, you select a size and/or color to narrow the search. Then, when you click on an item to look at more detail and perhaps add it to your cart, when you come back to the page you were on, your settings were still in place and you would be taken to the location on the page where you left off. Awesome. Now, when you return to the page, your settings and location are gone and you're starting over at the top of the page. This is so frustrating. I like to browse quickly in the morning sometimes and I've often made purchases that way, but it takes so much longer and is so irritating that I no longer do that. I'm a HL freak and my friends and daughters know I get skin care and all my clothes there and have for years. Now I'm less inclined to shop because of this change in their website. I find myself shopping less and less on the site.