This company is hands down one of the worst companies I have ever encountered, as a long time online shopper. They charged my card before I even received the email shipping & handling quote of $207.00, and the item I purchased was only $39.95. So I asked for a refund not even 24 hours later and was told I cannot cancel my order over the phone, and that it most be emailed. Well that's what I did, and still had to call back a couple of times, only to endure more terrible customer service! All the employees I spoke with were very unprofessional. Fortunately, I did receive my refund a week later, after calling my bank to report them. Run! BUYER BEWARE!