Mallory C.

Buy Buy Baby I will say does their best to have excellent customer service. However, I was pretty disappointed when they said they would send me ONE welcome box for twins. I told them I would have sent my ultrasound with a photo ID to them just to confirm I am carrying twins. I asked her "So you guys are welcoming only one of my two babies into the world?". The point of the welcome/sample box is to sample... I just thought it was a little crazy being that I am not going to pass the same pacifier back and forth to my babies to see if they take to it.

I called Target for my welcome/sample box and asked if they sent 2 being that I am carrying twins. They were more than happy to help as long as I showed proof that I was carrying twins. They understand the risk of sampling the same products to both babies is unsanitary. I definitely rate target with a 5 star customer service.