Marcus B.

Shopee Thailand: Worlds Worst Online Shopping - Zero Stars
After reading the negative reviews below i can only agree 100% with what is being said about Shopee Thailand. Seems like a pattern of SCAMS with deceptive and unprofessional conduct from this company.

My poor experience was as follows, a seller sent me an item completely different to what was ordered. The item they sent was a small cable and not what I paid for which was a wireless mouse.

The seller in chat just said "we sent you the correct item" so it's your word against theirs.

It's basically a BAIT AND SWITCH scam that many sellers on Shopee seem to be doing and getting away with as Shopee just does not care what the sellers are doing.

So long as the seller sends you something (does not matter if it's a box of rocks) the order will be marked as completed by Shopee. You need to understand that once you have paid for an order the deal is done as far as Shopee Thailand is concerned.

No matter what the "seller" sends you or if you have a problem with item if it's defective a REFUND IS NOT POSSIBLE from Shopee. They simply don't care about customers at all, the support and ethics of them is the worst that I have ever seen from an online shopping company.

They are happy to take money from a Farang "foreigner", but you cannot get an email reply in English or talk with anyone in English over the phone when you have a problem. They only send generic emails "blah, blah, blah" if you make a complaint about an order to just to WASTE YOUR TIME. They do this because they know that most people will just give up.

Personally, I only lost 450 Baht about 15 USD so it's a LESSON LEARNED, I hope people reading this won't make the same mistake I did and use Shopee. A friend of my mentioned in conversation (after I got scammed) that he had a similar problem with a seller and Shopee once again just DID NOT CARE and it was the exact same recipe of inaction like my case.

My advice is DO NOT USE SHOPEE in any way.