I have waited many days for my package but it turned out to be delivered to the wrong address. I contacted miniinthebox to request a refund and at first it was a little frustrating since I wasn't getting any help but after I left a review on Sitejabber, one of mininthebox supervisors Named Tammy was willing to help me through the process and my refund came through in no time which I really appreciate. She was very kind.
Dear Customer,
We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=14545681
Sincerely,
MiniInTheBox Customer Service