The website said the number I was researching was a landline and that they had the name of the owner. I said what the heck, I will pay and start an account. No name associated with it. And it still said it was a landline. I called in to see what was up. I was told it was VOIP. Total waste of my time. The rep on the phone was good, the information on the site was wrong or useless. But at least they refunded my money. Sad that my first experience with Spokeo was not good. I know others that have used it with better results.
Dear Mark:
I received your question to the Sitejabber.com page for Spokeo, on June 1,2022 regarding our service, and I am happy to assist in resolving this matter.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care