Mary R.

So I bought a Eddie Bauer diaper backpack from my granddaughters baby registry she put it on their site around Aug baby due in Dec. Ok so I bought her this item. Ok baby is born end of Dec ok she starts using it the middle of Jan the straps are already tearing and I paid over $80 for this item I contact the company and they tell me the warranty starts as soon as you buy it I told them she couldn't use it until after baby is born so the warranty should start then they told me no. That is the stupidest policy I have ever heard of. They simply don't care. So I'm out $80