I called, placed an order for contacts, gave my CC# and got off the phone, thinking my order was placed. I found out later that evening that the person taking my order, did not put in correct CC#, so my order did not go thru. Long story short, I asked for a discount for my troubel and was told i could only get 10%. EZ contacts is now giving 15% off, so I am pissed I even ordered at all!