- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I was banned TWICE for using a fake name. I cancelled my personal and business accounts and withdrew a $20,000 advertising campaign. Any other user can call you a fake or say you are an anti semite if they don't like your opinion and you are gone. I told them to piss off.
Tip for consumers:
Stay away!
I liked the ordering process, except that I put 2 items into the cart and placed a 2900 dollar order and I did not realize that soon after that, GotPrint sent me an email saying the order was cancelled. There was no reason given.
Unfortunately, I didn't see the cancellation email until 3 days had passed and my project missed it's deadline. It turned out that you cannot put more than one order in the cart at a time (!). That was the reason given when I called. The customer service rep seemed like he didn't care.
Then, I apparently lost my password to log onto GotPrint's site and was locked out due to too many tries. GotPrint thinks it's my bank, what with all the "security" features. Finally, I was able to log in and place the order (I decided to only spend 1500 dollars) and was informed that I needed to pass a credit check be signing a form and providing copies of my drivers license and credit card because the order was over 600 dollars. This was NOT the case when I ordered (a 2900 dollar order) just 3 days prior; I merely furnished my card and purchased GotPrints services without the gauntlet.
At one point, my cart suddenly became empty after 15 minutes. They do warn that the cart will go empty in a relatively short time, but nowhere near 15 minutes.
I wonder what motivates GotPrint to do these things.
My order was processed and delivered as expected, but there was a hassle getting it done and it missed the deadline. For almost 3000 dollars, you'd think someone would call, rather than sending a cancellation via email.
Tip for consumers:
Only put one order into the cart at a time. Expect problems.
Max T.'s review of Nextdoor earned a Very Helpful vote
Max hasn’t received any thanks yous.
Max doesn’t have any fans yet.
Max isn’t following anybody yet.
Empty.
Hi Max, I apologize for the experience you had with us. If it is your first order which was over $600 then yes, we do verify it with the bank to ensure that it is a real order. This is a security precaution for the both of us. Now that you have completed those steps, you can place any type of order with no max spending limit. As far as the cart kicking you out, we have a 90 minute limit, but you might have encountered a glitch on the website as we updated our side on the 30th at night. In that case, I would clear your cache to ensure there are no bugs. We are working to extend the cart so you can keep items in there longer. Thank you for your feedback as it helps us improve!