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Michael B.

San Diego County, United States

Contributor Level

Total Points
101

1 Review by Michael

  • Getaround

1/17/23
Verified purchase

Please save your money and go someplace else. This company will fee you to death. Read their fee schedule it will frighten you hopefully into going somewhere else. I tried renting from them to drive with Uber. After working all night making around $225 after Getaround fees and gas I ended up making $50 for 9 hours work, I'm going to get a weekly rental from a reputable company but can't for a few days. I decided to rent today again and now they have starting charging deposits that range from $150-$300 a day. And they hold it for 7 days, then it takes another 3-10 days to get it back. If I rent four my usual 4 days a week then I will have $600-$1200 in deposits that I won't get back for probable 2 weeks
Whatever they use to monitor the cars never works and always shows less than a full tank of gas then charge you $12.35 a gallon for gas, even though the car was just filled with gas.
They fee you got everything, their so called insurance is liability only, you have to have pay an additional fee for their insurance. They also charge as much as $3000 for any perceived damage, real or not. If you go through a toll road and it has a license plate reader account you are charged double for processing fees, they have lists of fees that they can't explain. If you call them on anything they give a canned answer that's it's their system and they can't change it.

I'm filing a complaint with the California Attorney General

Tip for consumers:
Do not use this service, employees quit because of the way they rip off customers

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