Michael C.

On 01/24/24, I completed an offer from Swagbucks.com (Prodege LLC) to reach "Board 101" in the game "Monopoly Go" by 01/30/24 for a payment of $160.00. It was a difficult level to reach and, since Swagbucks had honored their offer in paying the much smaller amounts for reaching earlier board levels ($1, $2, $5, $15, and $35), I believed that they would also honor the major payoff of $160 for Board 101 and spent a good deal on "in-game purchases" in order to reach that board before my deadline, calculating that I would still come out ahead. When I reached Board 101, however, they did not credit me as they had for the earlier token-amounts. I submitted Ticket #******* on 01/25/24 explaining the problem, including screenshot proof of the offer and my completion of the required level. On 01/30/24, Swagbucks credited me $50.00 for reaching Board 101. I immediately responded to let them know that the amount was incorrect, it should have been $160.00, not $50. They replied that the amount was based on the ticket I had submitted and that "if the amount is incorrect, please reply to this message and let me know as soon as possible." I did so, again including a screenshot of the offer I completed with a promised payment of $160.00. They replied with exactly the same email, ignoring that I had just told them that the amount was incorrect and again telling me to let them know if the amount was incorrect, so I let them know again. This continued almost daily for five weeks, my telling them and providing proof that the amount was incorrect, them replying with the same response telling me to just let them know if the amount was incorrect, until I finally got it through my head that they had no intention of honoring their offer and were letting me know with sneering contempt that I could do nothing about it.