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I ordered a sink which was supposed to come with a drinking water faucet. The sink arrived without the drinking water faucet, instead it had a soap dispenser substituted by the manufacturer who failed to update the ad. I called Amazon customer service and in about 5 minutes they gave me the $280 sink for free and I bought the water faucet for $32 That's above and beyond. Amazon is a fantastic company.
Tip for consumers:
The manufacturer substituted a soap dish for the drinking water faucet. I asked Amazoncustomer service for a free $32 drinking water faucet. They refunded the $280 sink and told me I could keep the sink for free but I would have to buy the $32 faucet. That's above and beyond.
Products used:
A $280 sink.
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