I ordered 4 toners for my HP multifunction. After a week or so I hadn't gotten them and reached out to the company. No one answered the phone but I could "push 1" and receive a call back without loosing my place in line. Several hours later I got a call and was told old that the toners were out of stock in this warehouse but they were available from another warehouse and would arrive in 1-2 weeks. Called again and eventually got a call back and said they are back ordered but would be coming. Now when I call, the phone is never answered or a call back never comes. An email has also gone unanswered. Needless to say, I am not expecting the toners and have ordered from another company.