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naola g.

Contributor Level

Total Points
82

1 Review by naola

  • HairSisters

4/28/17

I regret ever going to this website. I ordered and never recieved my order. Fought for two weeks to have my money back to my account
Customer service was really bad. I called everyday for many days and finally got them two weeks after my order. The reps were very rude.
I wish i could give zero stars but i cant.
She went as far as telling me "if your bank doesnt know what void means, tell them that..." in such a rude tone.
I regret trying to do business with you hair sisters. Never again

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Hair S. – HairSisters Rep

Hair S. [HairSisters Rep] Your order was cancelled and the payment was voided since you did not respond to the email we've sent you in regards to your order. As we've explained it can take up to 3-7 business days for your back to release the money back into your available balance. So for money to return to your account YOUR bank has to release it. WE can not do that for you as we've stated the many times you've called and in the email we've sent to you before you've called. As we've explained it can take up to 3-7 business days for your back to release the money back into your available balance.

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Naola G.'s review of HairSisters earned 2 Very Helpful votes

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