If I could rate 0... I would. A friend told me about cardpool so I was excited to buy my first two giftcards to buy items remaining on my baby registries. After 3 days of not receiving my email giftcard orders, I emailed the support team. I received a response that their risk team had decided not to honor the sale and that I'd get a refund. No reason or anything. I was appalled. So now I can't buy giftcards fRon them? It makes no sense. Gave them all my contact details and valid payment. Unbelievable. Worst service ever!