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The reason I booked with Getaround was that there was a car available less than a 1 mile from my house. First problem was finding the car in order to start the trip. I wasted over 15 minutes with customer service just to get the exact address where the car was parked. Car had excessive smoke odor. After so many requests, I still haven't been offered a credit for this inconvenience. They charge a 2.50 fee for every toll. Why? Being in NY, there is always traffic. I was charged a late fee for 30 minutes. Major robbery! Never again.
Products used:
Car sharing
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