I was so disappointed in my Apple Laptop when it arrived! It was packed in a flimsy box, with just one sheet of bubble wrap and no other padding. The box was a mess when it arrived. The laptop looked like it had not been even touched let alone reconditioned. I plugged it in to charge, and boy did it get HOT. When the green light came on, I was excited! Went to turn on and nothing! Nothing! I'm returning, so I'll let you know how that goes.