Neil P.

Ordered some OC trainers, they turned up but didn't fit. Returned them that day, as you would. 12 days later I get the box back, with a pair of cheap swim/beach shoes (£5 max and the kind you find in beach towns) in the same box I sent them in….
Emailed to say, what is this, why have you sent me these?!

Email back from customer service is appalling and says they're returning what I sent to them and that they don't sell these type of shoes.

My reply was along the lines of are you joking!?! And that I returned what was sent due to poor fit. And the fact they're based in Devon and such swim shoes are sold there.

I've contacted my card provider who will get my money back despite the b/s from this business.

But as a person who has 300+ orders on Amazon alone per year, I've never seen this before.

Then you start to do some searches on the internet and wow just so many poor reviews, titled scammers for so many reasons… My card provider couldn't believe the amount!

Do not trade with this provider people, there isn't smoke without fire and regardless of quick same same responses on here (which isn't a reflection of customer service at all) they are as shady a business as there is. A bunch of cowboys/girls, who clearly look to take advantage of people who actually earn their livings honestly. They also remove either their surnames or respond with e.g. Neil P - again just another red flag!

And this review won't be altered without a full admission of a problem on their end.

**** From Trustpilot - as you can see another weak reply below… No investigation carried out, simple email response as I expressed earlier. Why would someone even write this if there was no validity in it?!
AVOID PEOPLE AVOID! ***