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Rma#LTK*******1297X Your crappy 24hr return policy should be more stressed. My kids Christmas gift arrived and upon opening it to wrap it up was then found broken from shipping. It's $#*!ty thing to tell your kid the gift is broken because of poor packaging for shipment. Then find out shopping will be $25 and not affordable to get a new replacement. I will never order from you again. I will make sure your company is reflected this way...
Rich P.'s review of HobbyTron earned 2 Very Helpful votes
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I placed order for Christmas and provided an address for the gift and my home address for my...
We are in receipt of the complaint for the above referenced customer. As a Resolution Specialist, I welcome the opportunity to respond to the customer's inquiry.
We have looked into the situation and I apologize that your product was received damaged. I will be shipping out another helicopter. Please let me know if I can assist further regarding this matter. I truly apologize for any inconvenience this may have caused you.
Thank you for taking the time and effort to bring this issue to our attention.
Best,
Shina