BEWARE! This site sells lot of refurbished items, consider them one level down than described. Usual Grade A can be their Grade B/C. Look for all description and fine prints, item will be mostly what all fine print says, wont be better than that. Only way to contact them is email and wait. Response times are poor, returns can take months, return shipping will be most likely on you.
I will never buy from this site evenif item is 80% off. Images of grade A laptop which I wanted to return.