I have tried to contact customer care for the past week and nothing! When you call the number, it has a automatic recording that doesn't allow you to move forward. All it does is automatically tell you to contact via the online help and then it hangs up. WHAT ON EARTH ARE YOU ALL DOING! Sitting on your behinds and not doing anything! You can't even operate a stupid website the we all like to have operational 24hour/7days a week! FIX WHAT EVER YOUR BEHINDS NEEDS FIXING AND LET US CUSTOMERS TALK TO A LIVE AGENT INSTEAD OF A ROBOT! OR ON THE PHONE! AND ALSO RESPOND AND FIND OUT WHERE ARE ALL OF OUR SHIPMENTS ARE AT! EXECS GETS PAID TO DO WHAT? I WONDER?