S S.

This is my first time ordering from Bare Necessities and their customer service is amazing. I ordered two bras and while they shipped it and the tracking said delivered, I believe the mailman put the parcel in the wrong locker and a neighbor took my package for themselves. I was really upset because I knew it wasn't Bare Necessities's fault as they did everything they were supposed to. My boyfriend was the one who called them because he saw how upset I was and the representative Kerri was so sweet! She issued me a refund so I could reorder the bras once the money is posted in my bank. I've been in a similar situation with a different retailer and they told me there wasn't anything they could do so I'm so grateful for Kerri! I haven't even received my order yet and I already know that I'm going to be a customer for life :)