I have purchased their product for years, usually I just drop in and pick up an item when I need. I bought 4 items, paid and was going to my car. I asked the clerk if I could get my items put in a bag. His response was "yes I can bag for you but it but it will cost you 50 cents. What! You have to buy a bag now? That is crazy! I will be buying my items from Amazon from now on— it's cheaper and The beauty of it is free shipping to my door.
I normally go out to buy my items because I want to support the shops near my home. I will not be supporting Vitamin Shoppe anymore just because—.50 a bag. Their customer service is sucks..