san h.

Totally misleading listing that resulted in an ordering wrong product. Horrible return policy and customer service is pathetic. 1st time ordering from this garbage of a site and will NEVER ever look at them again. Too many options out there to deal with this pathetic excuse of a company.

Bought a Sony TV and having issues, Sony no help. Looking for Costco to step up and make exception and allow me to simply exchange since same TV still available online. No go,,, Costco refuses. I have spent 10s of thousands in online orders at Costco in the last few years, and that does NOT include my warehouse grocery shopping! I have never asked for anything and the one time I ask Costco to step up and help me as a solid customer, they fail big time. I am done. I will continue to buy some grocery items as required, but never ever buying any big ticket items from Costco online again. I will go to Best Buy or other retailers.