Sara J.

First of all they don't have liability insurance so if you get hit by a Getaround car you probably won't get paid. I submitted a possible damage report and the host snd I decided to work it out on our own as it was a very minimal scratch Getaround charged me 1000 dollars anyway that they took out of my checking. The claims guy has said they were going to investigate but neither I or my host was asked any questions at one point the customer service seemed to think the car was on the body shop wile it was actually being rented. Taking time to take it to the body shop would probably cost rides and the host would loose money even with a pay out. I have had my account blocked for 24 hrs like I'm being punished and for some reason I can't get a response from anyone who can do anything. My account was overdrawn, there are a 1000 one star reviews on Yelp as well. I should have looked here