We are a small business who needs access to money in a reasonable time. So, I wish they had said up front we will hold your first few transactions for 4-6 days and then request at random reviews that hold up your money up to 5 days longer and then will consider releasing the money. They are currently holding over $600 of my money for 11 days before they consider releasing it. Had I known this information (I am sure it is in small print of a brochure somewhere) upfront because someone cared enough to share I would have used someone else. Very disappointed and will be looking for another company.