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Shelly W.

Contributor Level

Total Points
101

1 Review by Shelly

  • Joss & Main

5/19/20

I am trying to return 5 damaged products that were shipped to me last week. I called customer service yesterday and today and was on hold for a total of 9 hours. I finally had to hang up. I'm very frustrated that I can't even set up a return online. There are no options requesting a full refund with no replacement wanted. I don't want a replacement, I just want to send these products back to you (with you providing me shipping label) and a full refund.

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Quality

Shelly Has Earned 21 Votes

Shelly W.'s review of Joss & Main earned 21 Very Helpful votes

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