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I bought a coat thinking that I am buying the same coat I saw promoted on their website. The coat I received was completely the opposite made from cheap materials. I almost cried. I have now returned it but only to be disappointed again with how much I have to return the fake coat. I also paid for 3-5 working days delivery and received my coat within 14 working days. Do not buy from this company they deceive people.
Sherene C.'s review of Rotita earned 2 Very Helpful votes
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Hi Sherene,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been devoting to offer good products with low price, but it maybe up to your expectation. You could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service