Shubha T.

Very bad customer service, I need my account number and transfer pin and it's been 10 days following up with them, customer service ask to send email which they eedmultiple follows to respond.
They say they have 48 hours timeline to respond but after 48 hours also you call them,they will say they already replied,I am getting emails from everywhere not just response from Lyca.
Every day I am calling their customer service,getting same response that they forwarded my response to *******@lycamobile,us but I am still waiting for my account number and transfer pin.
To verify customer account,I sent my name,plan details,pin photo, order confirmation photo which is not enough for them to verify my account,I am their customer from two years almost.
I am really surprised to see reviews here.but i am facing issues and everyone who need to port their number face issues with Lyca.you can check Google reviews as well.
Services are worst.