I took the wine pairing quiz and ordered wine from Bright Cellars at the beginning of February. I was charged the amount they said I would be (roughly $40). A few days later I noticed an additional charge of $96.23. I received an email where they claimed my order was damaged during the shipping process and they would be resending my bottles for no additional cost. On the 1st of March I received a charge of $114.80! $114 for a supposed four bottles of wine?! I NEVER RECEIVED MY FIRST BOX and today I was charged another $93.44. In total, I am now out $345.26. I have not received a refund and my account is unable to be canceled. Extremely unhappy and at a big loss of money for what was supposed to be four $10 bottles of wine.