Ordered a discontinued model Kohler pedestal (not including sink basin).
Color: Teal
Customer service called (left message) AND emailed me to confirm that I understood what I was ordering. Actually spoke with a real person!
Pedestal just arrived via fedex in a large box, inside of a VERY WELL foamed box was an original Kohler box - still stapled in place. Original Kohler foam was disintegrating into dust, but shipping foam kept everything together.
Prompt shipping, exactly as ordered.
Not a scratch, or crack in sight.
Well done!