Terry G.

I'm glad you have my product. Not sure how I feel about heavy handling fee.

For years, I have been subscribing to craft magazines, such as Bead & Button, Beadwork, Interweave Crochet. Two weeks ago, I went to Zinio's website and signed into my account. Much to my consternation, I found my Library is empty, my record of Subscriptions and Purchases is empty, and my archives are empty.

I have tried approximately 5 times to contact this site via email, chat, and telephone. The telephone numbers do NOT connect to a human. There is one number that only allows you to leave a message with your name, phone number, problem, etc. Zinio is supposed to get back to me.

I have NOT received any responses to my emails, chats, or from the message I left, which was on 7/14/2021.

Needless to say, I now do NOT have access to any of my back issues, I do NOT have access to my current subscription. I feel pretty frustrated right now.