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If I could leave 0* then I would. Honestly, just avoid this company at all costs. They promise to ship their bridesmaids dresses within 24 hours - when they don't! They promised me (in live chat and on the item listing) they would arrive on the Wednesday, as I had paid for expedited shipping, when they didn't arrive until the Saturday. Getting them to issue me with a returns label was almost impossible - their customer service are literally the stupidest people I've ever come across, and have no brain cells at all between them. Now they've finally refunded me and charged me £3 for the Royal Mail returns label then seemingly another £33.63 to return them to Hong Kong. Absolute scum of the earth.
Tip for consumers:
Avoid
Tim H.'s review of JJ's House earned 13 Very Helpful votes
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Items were returned! Why are u emailing me saying otherwise? SCAM!
I ordered 3 dresses on the 'try before you buy' promotion and they sent me the wrong size. I...
Dear Tim H,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. The item in stock is out of stock, so we need to made the item to the order, so we didn't ship the order in 24 hours. We are glad that you are satisfied with our solutions.
Thank you for your cooperation in advance. Hope to hear from you soon.